[Code of Federal Regulations]
[Title 49, Volume 1, Parts 1 to 99]
[Revised as of October 1, 1996]
From the U.S. Government Printing Office via GPO Access
[CITE: 49CFR37]

[Page 359-528]
 
                        TITLE 49--TRANSPORTATION
 
PART 37--TRANSPORTATION SERVICES FOR INDIVIDUALS WITH DISABILITIES (ADA)

                           Subpart A--General

Sec.
37.1  Purpose.
37.3  Definitions.
37.5  Nondiscrimination.
37.7  Standards for accessible vehicles.
37.9  Standards for accessible transportation facilities.
37.11  Administrative enforcement.

37.13  Effective date for certain vehicle specifications.

37.15  Temporary suspension of certain detectable warning requirements.

37.16--37.19  [Reserved]

                        Subpart B--Applicability

37.21  Applicability: General.

37.23  Service under contract.

37.25  University transportation systems.

37.27  Transportation for elementary and secondary education systems.

37.29  Private entities providing taxi service.

37.31  Vanpools.

37.33  Airport transportation systems.

37.35  Supplemental service for other transportation modes.

37.37  Other applications.
37.39  [Reserved]

                  Subpart C--Transportation Facilities

37.41  Construction of transportation facilities by public entities.

37.43  Alteration of transportation facilities by public entities.

37.45  Construction and alteration of transportation facilities by 
          private entities.

37.47  Key stations in light and rapid rail systems.

37.49  Designation of responsible person(s) for intercity and commuter 
          rail stations.
37.51  Key stations in commuter rail systems.

37.53  Exception for New York and Philadelphia.

37.55  Intercity rail station accessibility.

37.57  Required cooperation.

37.59  Differences in accessibility completion dates.

37.61  Public transportation programs and activities in existing 
          facilities.

37.63--37.69  [Reserved]

    Subpart D--Acquisition of Accessible Vehicles by Public Entities

37.71  Purchase or lease of new non-rail vehicles by public entities 
          operating fixed route systems.

37.73  Purchase or lease of used non-rail vehicles by public entities 
          operating fixed route systems.

37.75  Remanufacture of non-rail vehicles and purchase or lease of 
          remanufactured non-rail vehicles by public entities operating 
          fixed route systems.

37.77  Purchase or lease of new non-rail vehicles by public entities 
          operating demand responsive systems for the general public.

37.79  Purchase or lease of new rail vehicles by public entities 
          operating rapid or light rail systems.

37.81  Purchase or lease of used rail vehicles by public entities 
          operating rapid or light rail systems.

37.83  Remanufacture of rail vehicles and purchase or lease of 
          remanufactured rail vehicles by public entities operating 
          rapid or light rail systems.

37.85  Purchase or lease of new intercity and commuter rail cars.

37.87  Purchase or lease of used intercity and commuter rail cars.

37.89  Remanufacture of intercity and commuter rail cars and purchase or 
          lease of remanufactured intercity and commuter rail cars.

37.91  Wheelchair locations and food service on intercity rail trains.

37.93  One car per train rule.

37.95  Ferries and other passenger vessels operated by public entities. 
          [Reserved]
37.97--37.99  [Reserved]

[[Page 360]]

    Subpart E--Acquisition of Accessible Vehicles by Private Entities

37.101  Purchase or lease of vehicles by private entities not primarily 
          engaged in the business of transporting people.

37.103  Purchase or lease of new non-rail vehicles by private entities 
          primarily engaged in the business of transporting people.

37.105  Equivalent service standard.

37.107  Acquisition of passenger rail cars by private entities primarily 
          engaged in the business of transporting people.

37.109  Ferries and other passenger vessels operated by private 
          entities. [Reserved]
37.111--37.119  [Reserved]

      Subpart F--Paratransit as a Complement to Fixed Route Service

37.121  Requirement for comparable complementary paratransit service.

37.123  ADA paratransit eligibility: Standards.

37.125  ADA paratransit eligibility: Process.

37.127  Complementary paratransit service for visitors.

37.129  Types of service.

37.131  Service criteria for complementary paratransit.

37.133  Subscription service.

37.135  Submission of paratransit plan.

37.137  Paratransit plan development.

37.139  Plan contents.

37.141  Requirements for a joint paratransit plan.

37.143  Paratransit plan implementation.

37.145  State comment on plans.

37.147  Considerations during FTA review.

37.149  Disapproved plans.

37.151  Waiver for undue financial burden.

37.153  FTA waiver determination.

37.155  Factors in decision to grant an undue financial burden waiver.

37.157--37.159  [Reserved]

                     Subpart G--Provision of Service

37.161  Maintenance of accessible features: General.

37.163  Keeping vehicle lifts in operative condition--public entities.

37.165  Lift and securement use.

37.167  Other service requirements.

37.169  Interim requirements for over-the-road bus service operated by 
          private entities.

37.171  Equivalency requirement for demand responsive service operated 
          by private entities not primarily engaged in the business of 
          transporting people.

37.173  Training requirements.

Appendix A to part 37--Standards for Accessible Transportation 
          Facilities
Appendix B to part 37--FTA Regional Offices

Appendix C to part 37--Certifications

Appendix D to part 37--Construction and Interpretations of Provisions of 

          49 CFR part 37

    Authority: Americans with Disabilities Act of 1990 (42 U.S.C. 12101-
12213); 49 U.S.C. 322.

    Source: 56 FR 45621, Sept. 6, 1991, unless otherwise noted.

    Editorial Note: Nomenclature changes to part 37 appear at 58 FR 
63101, Nov. 30, 1993.

                           Subpart A--General

Sec. 37.1  Purpose.

    The purpose of this part is to implement the transportation and 
related provisions of titles II and III of the Americans with 
Disabilities Act of 1990.


Sec. 37.3  Definitions.

    As used in this part:
    Accessible means, with respect to vehicles and facilities, complying 
with the accessibility requirements of parts 37 and 38 of this title.
    The Act or ADA means the Americans with Disabilities Act of 1990 
(Pub. L. 101-336, 104 Stat. 327, 42 U.S.C. 12101-12213 and 47 U.S.C. 225 
and 611), as it may be amended from time to time.
    Administrator means Administrator of the Federal Transit 
Administration, or his or her designee.
    Alteration means a change to an existing facility, including, but 
not limited to, remodeling, renovation, rehabilitation, reconstruction, 
historic restoration, changes or rearrangement in structural parts or 
elements, and changes or rearrangement in the plan configuration of 
walls and full-height partitions. Normal maintenance, reroofing, 
painting or wallpapering, asbestos removal, or changes to mechanical or 
electrical systems are not alterations unless they affect the usability 
of the building or facility.
    Automated guideway transit system or AGT means a fixed-guideway 
transit system which operates with automated (driverless) individual 
vehicles or multi-car trains. Service may be on a fixed schedule or in 
response to a passenger-activated call button.
    Auxiliary aids and services includes:

[[Page 361]]

    (1) Qualified interpreters, notetakers, transcription services, 
written materials, telephone headset amplifiers, assistive listening 
devices, assistive listening systems, telephones compatible with hearing 
aids, closed caption decoders, closed and open captioning, text 
telephones (also known as telephone devices for the deaf, or TDDs), 
videotext displays, or other effective methods of making aurally 
delivered materials available to individuals with hearing impairments;
    (2) Qualified readers, taped texts, audio recordings, Brailled 
materials, large print materials, or other effective methods of making 
visually delivered materials available to individuals with visual 
impairments;
    (3) Acquisition or modification of equipment or devices; or
    (4) Other similar services or actions.
    Bus means any of several types of self-propelled vehicles, generally 
rubber-tired, intended for use on city streets, highways, and busways, 
including but not limited to minibuses, forty- and thirty-foot buses, 
articulated buses, double-deck buses, and electrically powered trolley 
buses, used by public entities to provide designated public 
transportation service and by private entities to provide transportation 
service including, but not limited to, specified public transportation 
services. Self-propelled, rubber-tired vehicles designed to look like 
antique or vintage trolleys are considered buses.
    Commerce means travel, trade, transportation, or communication among 
the several states, between any foreign country or any territory or 
possession and any state, or between points in the same state but 
through another state or foreign country.
    Commuter authority means any state, local, regional authority, 
corporation, or other entity established for purposes of providing 
commuter rail transportation (including, but not necessarily limited to, 
the New York Metropolitan Transportation Authority, the Connecticut 
Department of Transportation, the Maryland Department of Transportation, 
the Southeastern Pennsylvania Transportation Authority, the New Jersey 
Transit Corporation, the Massachusetts Bay Transportation Authority, the 
Port Authority Trans-Hudson Corporation, and any successor agencies) and 
any entity created by one or more such agencies for the purposes of 
operating, or contracting for the operation of, commuter rail 
transportation.
    Commuter bus service means fixed route bus service, characterized by 
service predominantly in one direction during peak periods, limited 
stops, use of multi-ride tickets, and routes of extended length, usually 
between the central business district and outlying suburbs. Commuter bus 
service may also include other service, characterized by a limited route 
structure, limited stops, and a coordinated relationship to another mode 
of transportation.
    Commuter rail car means a rail passenger car obtained by a commuter 
authority for use in commuter rail transportation.
    Commuter rail transportation means short-haul rail passenger service 
operating in metropolitan and suburban areas, whether within or across 
the geographical boundaries of a state, usually characterized by reduced 
fare, multiple ride, and commutation tickets and by morning and evening 
peak period operations. This term does not include light or rapid rail 
transportation.
    Demand responsive system means any system of transporting 
individuals, including the provision of designated public transportation 
service by public entities and the provision of transportation service 
by private entities, including but not limited to specified public 
transportation service, which is not a fixed route system.
    Designated public transportation means transportation provided by a 
public entity (other than public school transportation) by bus, rail, or 
other conveyance (other than transportation by aircraft or intercity or 
commuter rail transportation) that provides the general public with 
general or special service, including charter service, on a regular and 
continuing basis.
    Disability means, with respect to an individual, a physical or 
mental impairment that substantially limits one or more of the major 
life activities of

[[Page 362]]

such individual; a record of such an impairment; or being regarded as 
having such an impairment.
    (1) The phrase physical or mental impairment means--
    (i) Any physiological disorder or condition, cosmetic disfigurement, 
or anatomical loss affecting one or more of the following body systems: 
neurological, musculoskeletal, special sense organs, respiratory 
including speech organs, cardiovascular, reproductive, digestive, 
genito-urinary, hemic and lymphatic, skin, and endocrine;
    (ii) Any mental or psychological disorder, such as mental 
retardation, organic brain syndrome, emotional or mental illness, and 
specific learning disabilities;
    (iii) The term physical or mental impairment includes, but is not 
limited to, such contagious or noncontagious diseases and conditions as 
orthopedic, visual, speech, and hearing impairments; cerebral palsy, 
epilepsy, muscular dystrophy, multiple sclerosis, cancer, heart disease, 
diabetes, mental retardation, emotional illness, specific learning 
disabilities, HIV disease, tuberculosis, drug addiction and alcoholism;
    (iv) The phrase physical or mental impairment does not include 
homosexuality or bisexuality.
    (2) The phrase major life activities means functions such as caring 
for one's self, performing manual tasks, walking, seeing, hearing, 
speaking, breathing, learning, and work.
    (3) The phrase has a record of such an impairment means has a 
history of, or has been misclassified as having, a mental or physical 
impairment that substantially limits one or more major life activities.
    (4) The phrase is regarded as having such an impairment means--
    (i) Has a physical or mental impairment that does not substantially 
limit major life activities, but which is treated by a public or private 
entity as constituting such a limitation;
    (ii) Has a physical or mental impairment that substantially limits a 
major life activity only as a result of the attitudes of others toward 
such an impairment; or
    (iii) Has none of the impairments defined in paragraph (1) of this 
definition but is treated by a public or private entity as having such 
an impairment.
    (5) The term disability does not include--
    (i) Transvestism, transsexualism, pedophilia, exhibitionism, 
voyeurism, gender identity disorders not resulting from physical 
impairments, or other sexual behavior disorders;
    (ii) Compulsive gambling, kleptomania, or pyromania;
    (iii) Psychoactive substance abuse disorders resulting from the 
current illegal use of drugs.
    Facility means all or any portion of buildings, structures, sites, 
complexes, equipment, roads, walks, passageways, parking lots, or other 
real or personal property, including the site where the building, 
property, structure, or equipment is located.
    Fixed route system means a system of transporting individuals (other 
than by aircraft), including the provision of designated public 
transportation service by public entities and the provision of 
transportation service by private entities, including, but not limited 
to, specified public transportation service, on which a vehicle is 
operated along a prescribed route according to a fixed schedule.
    FT Act means the Federal Transit Act of 1964, as amended (49 U.S.C. 
App. 1601 et seq.).
    High speed rail means a rail service having the characteristics of 
intercity rail service which operates primarily on a dedicated guideway 
or track not used, for the most part, by freight, including, but not 
limited to, trains on welded rail, magnetically levitated (maglev) 
vehicles on a special guideway, or other advanced technology vehicles, 
designed to travel at speeds in excess of those possible on other types 
of railroads.
    Individual with a disability means a person who has a disability, 
but does not include an individual who is currently engaging in the 
illegal use of drugs, when a public or private entity acts on the basis 
of such use.
    Intercity rail passenger car means a rail car, intended for use by 
revenue passengers, obtained by the National Railroad Passenger 
Corporation (Amtrak) for use in intercity rail transportation.

[[Page 363]]

    Intercity rail transportation means transportation provided by 
Amtrak.
    Light rail means a streetcar-type vehicle operated on city streets, 
semi-exclusive rights of way, or exclusive rights of way. Service may be 
provided by step-entry vehicles or by level boarding.
    New vehicle means a vehicle which is offered for sale or lease after 
manufacture without any prior use.
    Operates includes, with respect to a fixed route or demand 
responsive system, the provision of transportation service by a public 
or private entity itself or by a person under a contractual or other 
arrangement or relationship with the entity.
    Over-the-road bus means a bus characterized by an elevated passenger 
deck located over a baggage compartment.
    Paratransit means comparable transportation service required by the 
ADA for individuals with disabilities who are unable to use fixed route 
transportation systems.
    Private entity means any entity other than a public entity.
    Public entity means:
    (1) Any state or local government;
    (2) Any department, agency, special purpose district, or other 
instrumentality of one or more state or local governments; and
    (3) The National Railroad Passenger Corporation (Amtrak) and any 
commuter authority.
    Purchase or lease, with respect to vehicles, means the time at which 
an entity is legally obligated to obtain the vehicles, such as the time 
of contract execution.
    Public school transportation means transportation by schoolbus 
vehicles of schoolchildren, personnel, and equipment to and from a 
public elementary or secondary school and school-related activities.
    Rapid rail means a subway-type transit vehicle railway operated on 
exclusive private rights of way with high level platform stations. Rapid 
rail also may operate on elevated or at grade level track separated from 
other traffic.
    Remanufactured vehicle means a vehicle which has been structurally 
restored and has had new or rebuilt major components installed to extend 
its service life.
    Secretary means the Secretary of Transportation or his/her designee.
    Section 504 means section 504 of the Rehabilitation Act of 1973 
(Pub. L. 93-112, 87 Stat. 394, 29 U.S.C. 794), as amended.
    Service animal means any guide dog, signal dog, or other animal 
individually trained to work or perform tasks for an individual with a 
disability, including, but not limited to, guiding individuals with 
impaired vision, alerting individuals with impaired hearing to intruders 
or sounds, providing minimal protection or rescue work, pulling a 
wheelchair, or fetching dropped items.
    Solicitation means the closing date for the submission of bids or 
offers in a procurement.
    Specified public transportation means transportation by bus, rail, 
or any other conveyance (other than aircraft) provided by a private 
entity to the general public, with general or special service (including 
charter service) on a regular and continuing basis.
    Station means, with respect to intercity and commuter rail 
transportation, the portion of a property located appurtenant to a right 
of way on which intercity or commuter rail transportation is operated, 
where such portion is used by the general public and is related to the 
provision of such transportation, including passenger platforms, 
designated waiting areas, restrooms, and, where a public entity 
providing rail transportation owns the property, concession areas, to 
the extent that such public entity exercises control over the selection, 
design, construction, or alteration of the property, but this term does 
not include flag stops (i.e., stations which are not regularly scheduled 
stops but at which trains will stop to board or detrain passengers only 
on signal or advance notice).
    Transit facility means, for purposes of determining the number of 
text telephones needed consistent with section 10.3.1(12) of appendix A 
to this part, a physical structure the primary function of which is to 
facilitate access to and from a transportation system which has 
scheduled stops at the structure. The term does not include an

[[Page 364]]

open structure or a physical structure the primary purpose of which is 
other than providing transportation services.
    Used vehicle means a vehicle with prior use.
    Vanpool means a voluntary commuter ridesharing arrangement, using 
vans with a seating capacity greater than 7 persons (including the 
driver) or buses, which provides transportation to a group of 
individuals traveling directly from their homes to their regular places 
of work within the same geographical area, and in which the commuter/
driver does not receive compensation beyond reimbursement for his or her 
costs of providing the service.
    Vehicle, as the term is applied to private entities, does not 
include a rail passenger car, railroad locomotive, railroad freight car, 
or railroad caboose, or other rail rolling stock described in section 
242 of title III of the Act.
    Wheelchair means a mobility aid belonging to any class of three or 
four-wheeled devices, usable indoors, designed for and used by 
individuals with mobility impairments, whether operated manually or 
powered. A ``common wheelchair'' is such a device which does not exceed 
30 inches in width and 48 inches in length measured two inches above the 
ground, and does not weigh more than 600 pounds when occupied.

[56 FR 45621, Sept. 6, 1991, as amended at 58 FR 63101, Nov. 30, 1993; 
61 FR 25415, May 21, 1996]


Sec. 37.5  Nondiscrimination.

    (a) No entity shall discriminate against an individual with a 
disability in connection with the provision of transportation service.
    (b) Notwithstanding the provision of any special transportation 
service to individuals with disabilities, an entity shall not, on the 
basis of disability, deny to any individual with a disability the 
opportunity to use the entity's transportation service for the general 
public, if the individual is capable of using that service.
    (c) An entity shall not require an individual with a disability to 
use designated priority seats, if the individual does not choose to use 
these seats.
    (d) An entity shall not impose special charges, not authorized by 
this part, on individuals with disabilities, including individuals who 
use wheelchairs, for providing services required by this part or 
otherwise necessary to accommodate them.
    (e) An entity shall not require that an individual with disabilities 
be accompanied by an attendant.
    (f) Private entities that are primarily engaged in the business of 
transporting people and whose operations affect commerce shall not 
discriminate against any individual on the basis of disability in the 
full and equal enjoyment of specified transportation services. This 
obligation includes, with respect to the provision of transportation 
services, compliance with the requirements of the rules of the 
Department of Justice concerning eligibility criteria, making reasonable 
modifications, providing auxiliary aids and services, and removing 
barriers (28 CFR 36.301--36.306).
    (g) An entity shall not refuse to serve an individual with a 
disability or require anything contrary to this part because its 
insurance company conditions coverage or rates on the absence of 
individuals with disabilities or requirements contrary to this part.
    (h) It is not discrimination under this part for an entity to refuse 
to provide service to an individual with disabilities because that 
individual engages in violent, seriously disruptive, or illegal conduct. 
However, an entity shall not refuse to provide service to an individual 
with disabilities solely because the individual's disability results in 
appearance or involuntary behavior that may offend, annoy, or 
inconvenience employees of the entity or other persons.


Sec. 37.7  Standards for accessible vehicles.

    (a) For purposes of this part, a vehicle shall be considered to be 
readily accessible to and usable by individuals with disabilities if it 
meets the requirements of this part and the standards set forth in part 
38 of this title.
    (b)(1) For purposes of implementing the equivalent facilitation 
provision in Sec. 38.2 of this subtitle, the following parties may 
submit to the Administrator

[[Page 365]]

of the applicable operating administration a request for a determination 
of equivalent facilitation:
    (i) A public or private entity that provides transportation services 
and is subject to the provisions of subpart D or subpart E this part; or
    (ii) The manufacturer of a vehicle or a vehicle component or 
subsystem to be used by such entity to comply with this part.
    (2) The requesting party shall provide the following information 
with its request:
    (i) Entity name, address, contact person and telephone;
    (ii) Specific provision of part 38 of this title concerning which 
the entity is seeking a determination of equivalent facilitation.
    (iii) [Reserved]
    (iv) Alternative method of compliance, with demonstration of how the 
alternative meets or exceeds the level of accessibility or usability of 
the vehicle provided in part 38 of this subtitle; and
    (v) Documentation of the public participation used in developing an 
alternative method of compliance.
    (3) In the case of a request by a public entity that provides 
transportation services subject to the provisions of subpart D of this 
part, the required public participation shall include the following:
    (i) The entity shall contact individuals with disabilities and 
groups representing them in the community. Consultation with these 
individuals and groups shall take place at all stages of the development 
of the request for equivalent facilitation. All documents and other 
information concerning the request shall be available, upon request, to 
members of the public.
    (ii) The entity shall make its proposed request available for public 
comment before the request is made final or transmitted to DOT. In 
making the request available for public review, the entity shall ensure 
that it is available, upon request, in accessible formats.
    (iii) The entity shall sponsor at least one public hearing on the 
request and shall provide adequate notice of the hearing, including 
advertisement in appropriate media, such as newspapers of general and 
special interest circulation and radio announcements.
    (4) In the case of a request by a private entity that provides 
transportation services subject to the provisions of subpart E of this 
part or a manufacturer, the private entity or manufacturer shall 
consult, in person, in writing, or by other appropriate means, with 
representatives of national and local organizations representing people 
with those disabilities who would be affected by the request.
    (5) A determination of compliance will be made by the Administrator 
of the concerned operating administration on a case-by-case basis, with 
the concurrence of the Assistant Secretary for Policy and International 
Affairs.
    (6) Determinations of equivalent facilitation are made only with 
respect to vehicles or vehicle components used in the provision of 
transportation services covered by subpart D or subpart E of this part, 
and pertain only to the specific situation concerning which the 
determination is made. Entities shall not cite these determinations as 
indicating that a product or method constitute equivalent facilitations 
in situations other than those to which the determinations specifically 
pertain. Entities shall not claim that a determination of equivalent 
facilitation indicates approval or endorsement of any product or method 
by the Federal government, the Department of Transportation, or any of 
its operating administrations.
    (c) Over-the-road buses acquired by public entities (or by a 
contractor to a public entity as provided in Sec. 37.23 of this part) 
shall comply with Sec. 38.23 and subpart G of part 38 of this title.

[56 FR 45621, Sept. 6, 1991, as amended at 58 FR 63101, Nov. 30, 1993; 
61 FR 25416, May 21, 1996]


Sec. 37.9  Standards for accessible transportation facilities.

    (a) For purposes of this part, a transportation facility shall be 
considered to be readily accessible to and usable by individuals with 
disabilities if it meets the requirements of this part and the standards 
set forth in appendix A to this part.
    (b) Facility alterations begun before January 26, 1992, in a good 
faith effort

[[Page 366]]

to make a facility accessible to individuals with disabilities may be 
used to meet the key station requirements set forth in Secs. 37.47 and 
37.51 of this part, even if these alterations are not consistent with 
the standards set forth in appendix A to this part, if the modifications 
complied with the Uniform Federal Accessibility Standard (UFAS) (41 CFR 
part 101-19, subpart 101-19.6) or ANSI A117.1(1980) (American National 
Standards Specification for Making Buildings and Facilities Accessible 
to and Usable by, the Physically Handicapped). This paragraph applies 
only to alterations of individual elements and spaces and only to the 
extent that provisions covering those elements or spaces are contained 
in UFAS or ANSI A117.1, as applicable.
    (c) Public entities shall ensure the construction of new bus stop 
pads are in compliance with section 10.2.1.(1) of appendix A to this 
part, to the extent construction specifications are within their 
control.
    (d)(1) For purposes of implementing the equivalent facilitation 
provision in section 2.2 of appendix A to this part, the following 
parties may submit to the Administrator of the applicable operating 
administration a request for a determination of equivalent facilitation:
    (i)(A) A public or private entity that provides transportation 
facilities subject to the provisions of subpart C this part, or other 
appropriate party with the concurrence of the Administrator;
    (B) With respect to airport facilities, an entity that is an airport 
operator subject to the requirements of 49 CFR part 27 or regulations 
implementing the Americans with Disabilities Act, an air carrier subject 
to the requirements of 14 CFR part 382, or other appropriate party with 
the concurrence of the Administrator.
    (ii) The manufacturer of a product or accessibility feature to be 
used in the facility of such entity to comply with this part.
    (2) The requesting party shall provide the following information 
with its request:
    (i) Entity name, address, contact person and telephone;
    (ii) Specific provision of Appendix A to Part 37 concerning which 
the entity is seeking a determination of equivalent facilitation.
    (iii) [Reserved]
    (iv) Alternative method of compliance, with demonstration of how the 
alternative meets or exceeds the level of accessibility or usability of 
the vehicle provided in appendix A to this part; and
    (v) Documentation of the public participation used in developing an 
alternative method of compliance.
    (3) In the case of a request by a public entity that provides 
transportation facilities (including an airport operator), or a request 
by an air carrier with respect to airport facilities, the required 
public participation shall include the following:
    (i) The entity shall contact individuals with disabilities and 
groups representing them in the community. Consultation with these 
individuals and groups shall take place at all stages of the development 
of the request for equivalent facilitation. All documents and other 
information concerning the request shall be available, upon request, to 
members of the public.
    (ii) The entity shall make its proposed request available for public 
comment before the request is made final or transmitted to DOT. In 
making the request available for public review, the entity shall ensure 
that it is available, upon request, in accessible formats.
    (iii) The entity shall sponsor at least one public hearing on the 
request and shall provide adequate notice of the hearing, including 
advertisement in appropriate media, such as newspapers of general and 
special interest circulation and radio announcements.
    (4) In the case of a request by a manufacturer or a private entity 
other than an air carrier, the manufacturer or private entity shall 
consult, in person, in writing, or by other appropriate means, with 
representatives of national and local organizations representing people 
with those disabilities who would be affected by the request.
    (5) A determination of compliance will be made by the Administrator 
of the concerned operating administration on a case-by-case basis, with 
the concurrence of the Assistant Secretary for Policy and International 
Affairs.

[[Page 367]]

    (6) Determinations of equivalent facilitation are made only with 
respect to transportation facilities, and pertain only to the specific 
situation concerning which the determination is made. Entities shall not 
cite these determinations as indicating that a products or methods 
constitute equivalent facilitations in situations other than those to 
which the determinations specifically pertain. Entities shall not claim 
that a determination of equivalent facilitation indicates approval or 
endorsement of any product or method by the Federal government, the 
Department of Transportation, or any of its operating administrations.

[56 FR 45621, Sept. 6, 1991, as amended at 58 FR 63102, Nov. 30, 1993; 
59 FR 46703, Sept. 9, 1994; 61 FR 25416, May 21, 1996]


Sec. 37.11  Administrative enforcement.

    (a) Recipients of Federal financial assistance from the Department 
of Transportation are subject to administrative enforcement of the 
requirements of this part under the provisions of 49 CFR part 27, 
subpart C.
    (b) Public entities, whether or not they receive Federal financial 
assistance, also are subject to enforcement action as provided by the 
Department of Justice.
    (c) Private entities, whether or not they receive Federal financial 
assistance, are also subject to enforcement action as provided in the 
regulations of the Department of Justice implementing title III of the 
ADA (28 CFR part 36).

[56 FR 45621, Sept. 6, 1991, as amended at 61 FR 25416, May 21, 1996]


Sec. 37.13  Effective date for certain vehicle specifications.

    (a) The vehicle lift specifications identified in Secs. 38.23(b)(6), 
38.83(b)(6), 38.95(b)(6), and 38.125(b)(6) of this title apply to 
solicitations for vehicles under this part after January 25, 1992.
    (b) The vehicle door height requirements for vehicles over 22 feet 
identified in Sec. 38.25(c) of this title apply to solicitations for 
vehicles under this part after January 25, 1992.

[56 FR 64215, Dec. 9, 1991]


Sec. 37.15  Temporary suspension of certain detectable warning 
          requirements.

    The detectable warning requirements contained in Secs. 4.7.7, 
4.29.5, and 4.29.6 of appendix A to this part are suspended temporarily 
until July 26, 1998.

[61 FR 39324, 39325, July 29, 1996]
Secs. 37.16--37.19  [Reserved]

                        Subpart B--Applicability


Sec. 37.21  Applicability: General.

    (a) This part applies to the following entities, whether or not they 
receive Federal financial assistance from the Department of 
Transportation:
    (1) Any public entity that provides designated public transportation 
or intercity or commuter rail transportation;
    (2) Any private entity that provides specified public 
transportation; and
    (3) Any private entity that is not primarily engaged in the business 
of transporting people but operates a demand responsive or fixed route 
system.
    (b) For entities receiving Federal financial assistance from the 
Department of Transportation, compliance with applicable requirements of 
this part is a condition of compliance with section 504 of the 
Rehabilitation Act of 1973 and of receiving financial assistance.
    (c) Entities to which this part applies also may be subject to ADA 
regulations of the Department of Justice (28 CFR parts 35 or 36, as 
applicable). The provisions of this part shall be interpreted in a 
manner that will make them consistent with applicable Department of 
Justice regulations. In any case of apparent inconsistency, the 
provisions of this part shall prevail.


Sec. 37.23   Service under contract.

    (a) When a public entity enters into a contractual or other 
arrangement or relationship with a private entity to operate fixed route 
or demand responsive service, the public entity shall ensure that the 
private entity meets the requirements of this part that would apply to 
the public entity if the public entity itself provided the service.

[[Page 368]]

    (b) A private entity which purchases or leases new, used, or 
remanufactured vehicles, or remanufactures vehicles, for use, or in 
contemplation of use, in fixed route or demand responsive service under 
contract or other arrangement or relationship with a public entity, 
shall acquire accessible vehicles in all situations in which the public 
entity itself would be required to do so by this part.
    (c) A public entity which enters into a contractual or other 
arrangement or relationship with a private entity to provide fixed route 
service shall ensure that the percentage of accessible vehicles operated 
by the public entity in its overall fixed route or demand responsive 
fleet is not diminished as a result.
    (d) A private entity that provides fixed route or demand responsive 
transportation service under contract or other arrangement with another 
private entity shall be governed, for purposes of the transportation 
service involved, by the provisions of this part applicable to the other 
entity.


Sec. 37.25  University transportation systems.

    (a) Transportation services operated by private institutions of 
higher education are subject to the provisions of this part governing 
private entities not primarily engaged in the business of transporting 
people.
    (b) Transportation systems operated by public institutions of higher 
education are subject to the provisions of this part governing public 
entities. If a public institution of higher education operates a fixed 
route system, the requirements of this part governing commuter bus 
service apply to that system.


Sec. 37.27  Transportation for elementary and secondary education 
          systems.

    (a) The requirements of this part do not apply to public school 
transportation.
    (b) The requirements of this part do not apply to the transportation 
of school children to and from a private elementary or secondary school, 
and its school-related activities, if the school is providing 
transportation service to students with disabilities equivalent to that 
provided to students without disabilities. The test of equivalence is 
the same as that provided in Sec. 37.105. If the school does not meet 
the requirement of this paragraph for exemption from the requirements of 
this part, it is subject to the requirements of this part for private 
entities not primarily engaged in transporting people.

[56 FR 45621, Sept. 6, 1991, as amended at 61 FR 25415, May 21, 1996]


Sec. 37.29  Private entities providing taxi service.

    (a) Providers of taxi service are subject to the requirements of 
this part for private entities primarily engaged in the business of 
transporting people which provide demand responsive service.
    (b) Providers of taxi service are not required to purchase or lease 
accessible automobiles. When a provider of taxi service purchases or 
leases a vehicle other than an automobile, the vehicle is required to be 
accessible unless the provider demonstrates equivalency as provided in 
Sec. 37.105 of this part. A provider of taxi service is not required to 
purchase vehicles other than automobiles in order to have a number of 
accessible vehicles in its fleet.
    (c) Private entities providing taxi service shall not discriminate 
against individuals with disabilities by actions including, but not 
limited to, refusing to provide service to individuals with disabilities 
who can use taxi vehicles, refusing to assist with the stowing of 
mobility devices, and charging higher fares or fees for carrying 
individuals with disabilities and their equipment than are charged to 
other persons.


Sec. 37.31  Vanpools.

    Vanpool systems which are operated by public entities, or in which 
public entities own or purchase or lease the vehicles, are subject to 
the requirements of this part for demand responsive service for the 
general public operated by public entities. A vanpool system in this 
category is deemed to be providing equivalent service to individuals 
with disabilities if a vehicle that an individual with disabilities can 
use is made available to and used by a vanpool in which such an 
individual chooses to participate.

[[Page 369]]


Sec. 37.33  Airport transportation systems.

    (a) Transportation systems operated by public airport operators, 
which provide designated public transportation and connect parking lots 
and terminals or provide transportation among terminals, are subject to 
the requirements of this part for fixed route or demand responsive 
systems, as applicable, operated by public entities. Public airports 
which operate fixed route transportation systems are subject to the 
requirements of this part for commuter bus service operated by public 
entities. The provision by an airport of additional accommodations 
(e.g., parking spaces in a close-in lot) is not a substitute for meeting 
the requirements of this part.
    (b) Fixed-route transportation systems operated by public airport 
operators between the airport and a limited number of destinations in 
the area it serves are subject to the provisions of this part for 
commuter bus systems operated by public entities.
    (c) Private jitney or shuttle services that provide transportation 
between an airport and destinations in the area it serves in a route-
deviation or other variable mode are subject to the requirements of this 
part for private entities primarily engaged in the business of 
transporting people which provide demand responsive service. They may 
meet equivalency requirements by such means as sharing or pooling 
accessible vehicles among operators, in a way that ensures the provision 
of equivalent service.


Sec. 37.35  Supplemental service for other transportation modes.

    (a) Transportation service provided by bus or other vehicle by an 
intercity commuter or rail operator, as an extension of or supplement to 
its rail service, and which connects an intercity rail station and 
limited other points, is subject to the requirements of this part for 
fixed route commuter bus service operated by a public entity.
    (b) Dedicated bus service to commuter rail systems, with through 
ticketing arrangements and which is available only to users of the 
commuter rail system, is subject to the requirements of this part for 
fixed route commuter bus service operated by a public entity.

Sec. 37.37  Other applications.

    (a) A private entity does not become subject to the requirements of 
this part for public entities, because it receives an operating subsidy 
from, is regulated by, or is granted a franchise or permit to operate by 
a public entity.
    (b) Shuttle systems and other transportation services operated by 
privately-owned hotels, car rental agencies, historical or theme parks, 
and other public accommodations are subject to the requirements of this 
part for private entities not primarily engaged in the business of 
transporting people. Either the requirements for demand responsive or 
fixed route service may apply, depending upon the characteristics of 
each individual system of transportation.
    (c) Conveyances used by members of the public primarily for 
recreational purposes rather than for transportation (e.g., amusement 
park rides, ski lifts, or historic rail cars or trolleys operated in 
museum settings) are not subject to the requirements of this part. Such 
conveyances are subject to Department of Justice regulations 
implementing title II or title III of the ADA (28 CFR part 35 or 36), as 
applicable.
    (d) Transportation services provided by an employer solely for its 
own employees are not subject to the requirements of this part. Such 
services are subject to the regulations of the Equal Employment 
Opportunity Commission under title I of the ADA (29 CFR part 1630) and, 
with respect to public entities, the regulations of the Department of 
Justice under title II of the ADA (28 CFR part 35).
    (e) Transportation systems operated by private clubs or 
establishments exempted from coverage under title II of the Civil Rights 
Act of 1964 (42 U.S.C. 2000-a(e)) or religious organizations or entities 
controlled by religious organizations are not subject to the 
requirements of this part.
    (f) If a parent private company is not primarily engaged in the 
business of transporting people, or is not a place of

[[Page 370]]

public accommodation, but a subsidiary company or an operationally 
distinct segment of the company is primarily engaged in the business of 
transporting people, the transportation service provided by the 
subsidiary or segment is subject to the requirements of this part for 
private entities primarily engaged in the business of transporting 
people.
    (g) High-speed rail systems operated by public entities are subject 
to the requirements of this part governing intercity rail systems.
    (h) Private rail systems providing fixed route or specified public 
transportation service are subject to the requirements of Sec. 37.107 
with respect to the acquisition of rail passenger cars. Such systems are 
subject to the requirements of the regulations of the Department of 
Justice implementing title III of the ADA (28 CFR part 36) with respect 
to stations and other facilities.
Sec. 37.39  [Reserved]

                  Subpart C--Transportation Facilities

Sec. 37.41  Construction of transportation facilities by public 
          entities.

    A public entity shall construct any new facility to be used in 
providing designated public transportation services so that the facility 
is readily accessible to and usable by individuals with disabilities, 
including individuals who use wheelchairs. This requirement also applies 
to the construction of a new station for use in intercity or commuter 
rail transportation. For purposes of this section, a facility or station 
is ``new'' if its construction begins (i.e., issuance of notice to 
proceed) after January 25, 1992, or, in the case of intercity or 
commuter rail stations, after October 7, 1991.


Sec. 37.43  Alteration of transportation facilities by public entities.

    (a)(1) When a public entity alters an existing facility or a part of 
an existing facility used in providing designated public transportation 
services in a way that affects or could affect the usability of the 
facility or part of the facility, the entity shall make the alterations 
(or ensure that the alterations are made) in such a manner, to the 
maximum extent feasible, that the altered portions of the facility are 
readily accessible to and usable by individuals with disabilities, 
including individuals who use wheelchairs, upon the completion of such 
alterations.
    (2) When a public entity undertakes an alteration that affects or 
could affect the usability of or access to an area of a facility 
containing a primary function, the entity shall make the alteration in 
such a manner that, to the maximum extent feasible, the path of travel 
to the altered area and the bathrooms, telephones, and drinking 
fountains serving the altered area are readily accessible to and usable 
by individuals with disabilities, including individuals who use 
wheelchairs, upon completion of the alterations. Provided, that 
alterations to the path of travel, drinking fountains, telephones and 
bathrooms are not required to be made readily accessible to and usable 
by individuals with disabilities, including individuals who use 
wheelchairs, if the cost and scope of doing so would be 
disproportionate.
    (3) The requirements of this paragraph also apply to the alteration 
of existing intercity or commuter rail stations by the responsible 
person for, owner of, or person in control of the station.
    (4) The requirements of this section apply to any alteration which 
begins (i.e., issuance of notice to proceed or work order, as 
applicable) after January 25, 1992, or, in the case of intercity and 
commuter rail stations, after October 7, 1991.
    (b) As used in this section, the phrase to the maximum extent 
feasible applies to the occasional case where the nature of an existing 
facility makes it impossible to comply fully with applicable 
accessibility standards through a planned alteration. In these 
circumstances, the entity shall provide the maximum physical 
accessibility feasible. Any altered features of the facility or portion 
of the facility that can be made accessible shall be made accessible. If 
providing accessibility to certain individuals with disabilities (e.g., 
those who use wheelchairs) would not be feasible, the facility shall be

[[Page 371]]

made accessible to individuals with other types of disabilities (e.g., 
those who use crutches, those who have impaired vision or hearing, or 
those who have other impairments).
    (c) As used in this section, a primary function is a major activity 
for which the facility is intended. Areas of transportation facilities 
that involve primary functions include, but are not necessarily limited 
to, ticket purchase and collection areas, passenger waiting areas, train 
or bus platforms, baggage checking and return areas and employment areas 
(except those involving non-occupiable spaces accessed only by ladders, 
catwalks, crawl spaces, very narrow passageways, or freight (non-
passenger) elevators which are frequented only by repair personnel).
    (d) As used in this section, a ``path of travel'' includes a 
continuous, unobstructed way of pedestrian passage by means of which the 
altered area may be approached, entered, and exited, and which connects 
the altered area with an exterior approach (including sidewalks, parking 
areas, and streets), an entrance to the facility, and other parts of the 
facility. The term also includes the restrooms, telephones, and drinking 
fountains serving the altered area. An accessible path of travel may 
include walks and sidewalks, curb ramps and other interior or exterior 
pedestrian ramps, clear floor paths through corridors, waiting areas, 
concourses, and other improved areas, parking access aisles, elevators 
and lifts, bridges, tunnels, or other passageways between platforms, or 
a combination of these and other elements.
    (e)(1) Alterations made to provide an accessible path of travel to 
the altered area will be deemed disproportionate to the overall 
alteration when the cost exceeds 20 percent of the cost of the 
alteration to the primary function area (without regard to the costs of 
accessibility modifications).
    (2) Costs that may be counted as expenditures required to provide an 
accessible path of travel include:
    (i) Costs associated with providing an accessible entrance and an 
accessible route to the altered area (e.g., widening doorways and 
installing ramps);
    (ii) Costs associated with making restrooms accessible (e.g., grab 
bars, enlarged toilet stalls, accessible faucet controls);
    (iii) Costs associated with providing accessible telephones (e.g., 
relocation of phones to an accessible height, installation of 
amplification devices or TDDs);
    (iv) Costs associated with relocating an inaccessible drinking 
fountain.
    (f)(1) When the cost of alterations necessary to make a path of 
travel to the altered area fully accessible is disproportionate to the 
cost of the overall alteration, then such areas shall be made accessible 
to the maximum extent without resulting in disproportionate costs;
    (2) In this situation, the public entity should give priority to 
accessible elements that will provide the greatest access, in the 
following order:
    (i) An accessible entrance;
    (ii) An accessible route to the altered area;
    (iii) At least one accessible restroom for each sex or a single 
unisex restroom (where there are one or more restrooms);
    (iv) Accessible telephones;
    (v) Accessible drinking fountains;
    (vi) When possible, other accessible elements (e.g., parking, 
storage, alarms).
    (g) If a public entity performs a series of small alterations to the 
area served by a single path of travel rather than making the 
alterations as part of a single undertaking, it shall nonetheless be 
responsible for providing an accessible path of travel.
    (h)(1) If an area containing a primary function has been altered 
without providing an accessible path of travel to that area, and 
subsequent alterations of that area, or a different area on the same 
path of travel, are undertaken within three years of the original 
alteration, the total cost of alteration to the primary function areas 
on that path of travel during the preceding three year period shall be 
considered in determining whether the cost of making that path of travel 
is disproportionate;
    (2) For the first three years after January 26, 1992, only 
alterations undertaken between that date and the date of the alteration 
at issue shall be considered in determining if the cost of

[[Page 372]]

providing accessible features is disproportionate to the overall cost of 
the alteration.
    (3) Only alterations undertaken after January 26, 1992, shall be 
considered in determining if the cost of providing an accessible path of 
travel is disproportionate to the overall cost of the alteration.


Sec. 37.45  Construction and alteration of transportation facilities by 
          private entities.

    In constructing and altering transit facilities, private entities 
shall comply with the regulations of the Department of Justice 
implementing Title III of the ADA (28 CFR part 36).


Sec. 37.47  Key stations in light and rapid rail systems.

    (a) Each public entity that provides designated public 
transportation by means of a light or rapid rail system shall make key 
stations on its system readily accessible to and usable by individuals 
with disabilities, including individuals who use wheelchairs. This 
requirement is separate from and in addition to requirements set forth 
in Sec. 37.43 of this part.
    (b) Each public entity shall determine which stations on its system 
are key stations. The entity shall identify key stations, using the 
planning and public participation process set forth in paragraph (d) of 
this section, and taking into consideration the following criteria:
    (1) Stations where passenger boardings exceed average station 
passenger boardings on the rail system by at least fifteen percent, 
unless such a station is close to another accessible station;
    (2) Transfer stations on a rail line or between rail lines;
    (3) Major interchange points with other transportation modes, 
including stations connecting with major parking facilities, bus 
terminals, intercity or commuter rail stations, passenger vessel 
terminals, or airports;
    (4) End stations, unless an end station is close to another 
accessible station; and
    (5) Stations serving major activity centers, such as employment or 
government centers, institutions of higher education, hospitals or other 
major health care facilities, or other facilities that are major trip 
generators for individuals with disabilities.
    (c)(1) Unless an entity receives an extension under paragraph (c)(2) 
of this section, the public entity shall achieve accessibility of key 
stations as soon as possible, but in no case later than July 26, 1993, 
except that an entity is not required to complete installation of 
detectable warnings required by section 10.3.2(2) of appendix A to this 
part until July 26, 1994.
    (2) The FTA Administrator may grant an extension of this completion 
date for key station accessibility for a period up to July 26, 2020, 
provided that two-thirds of key stations are made accessible by July 26, 
2010. Extensions may be granted as provided in paragraph (e) of this 
section.
    (d) The public entity shall develop a plan for compliance for this 
section. The plan shall be submitted to the appropriate FTA regional 
office by July 26, 1992. (See appendix B to this part for list.)
    (1) The public entity shall consult with individuals with 
disabilities affected by the plan. The public entity also shall hold at 
least one public hearing on the plan and solicit comments on it. The 
plan submitted to FTA shall document this public participation, 
including summaries of the consultation with individuals with 
disabilities and the comments received at the hearing and during the 
comment period. The plan also shall summarize the public entity's 
responses to the comments and consultation.
    (2) The plan shall establish milestones for the achievement of 
required accessibility of key stations, consistent with the requirements 
of this section.
    (e) A public entity wishing to apply for an extension of the July 
26, 1993, deadline for key station accessibility shall include a request 
for an extension with its plan submitted to FTA under paragraph (d) of 
this section. Extensions may be granted only with respect to key 
stations which need extraordinarily expensive structural changes to, or 
replacement of, existing facilities (e.g., installations of elevators, 
raising the entire passenger platform,

[[Page 373]]

or alterations of similar magnitude and cost). Requests for extensions 
shall provide for completion of key station accessibility within the 
time limits set forth in paragraph (c) of this section. The FTA 
Administrator may approve, approve with conditions, modify, or 
disapprove any request for an extension.

[56 FR 45621, Sept. 6, 1991, as amended at 58 FR 63102, Nov. 30, 1993]

Sec. 37.49  Designation of responsible person(s) for intercity and 
          commuter rail stations.

    (a) The responsible person(s) designated in accordance with this 
section shall bear the legal and financial responsibility for making a 
key station accessible in the same proportion as determined under this 
section.
    (b) In the case of a station more than fifty percent of which is 
owned by a public entity, the public entity is the responsible party.
    (c) In the case of a station more than fifty percent of which is 
owned by a private entity the persons providing commuter or intercity 
rail service to the station are the responsible parties, in a proportion 
equal to the percentage of all passenger boardings at the station 
attributable to the service of each, over the entire period during which 
the station is made accessible.
    (d) In the case of a station of which no entity owns more than fifty 
percent, the owners of the station (other than private entity owners) 
and persons providing intercity or commuter rail service to the station 
are the responsible persons.
    (1) Half the responsibility for the station shall be assumed by the 
owner(s) of the station. The owners shall share this responsibility in 
proportion to their ownership interest in the station, over the period 
during which the station is made accessible.
    (2) The person(s) providing commuter or intercity rail service to 
the station shall assume the other half of the responsibility. These 
persons shall share this responsibility. These persons shall share this 
responsibility for the station in a proportion equal to the percentage 
of all passenger boardings at the station attributable to the service of 
each, over the period during which the station is made accessible.
    (e) Persons who must share responsibility for station accessibility 
under paragraphs (c) and (d) of this section may, by agreement, allocate 
their responsibility in a manner different from that provided in this 
section.


Sec. 37.51  Key stations in commuter rail systems.

    (a) The responsible person(s) shall make key stations on its system 
readily accessible to and usable by individuals with disabilities, 
including individuals who use wheelchairs. This requirement is separate 
from and in addition to requirements set forth in Sec. 37.43 of this 
part.
    (b) Each commuter authority shall determine which stations on its 
system are key stations. The commuter authority shall identify key 
stations, using the planning and public participation process set forth 
in paragraph (d) of this section, and taking into consideration the 
following criteria:
    (1) Stations where passenger boardings exceed average station 
passenger boardings on the rail system by at least fifteen percent, 
unless such a station is close to another accessible station;
    (2) Transfer stations on a rail line or between rail lines;
    (3) Major interchange points with other transportation modes, 
including stations connecting with major parking facilities, bus 
terminals, intercity or commuter rail stations, passenger vessel 
terminals, or airports;
    (4) End stations, unless an end station is close to another 
accessible station; and
    (5) Stations serving major activity centers, such as employment or 
government centers, institutions of higher education, hospitals or other 
major health care facilities, or other facilities that are major trip 
generators for individuals with disabilities.
    (c)(1) Except as provided in this paragraph, the responsible 
person(s) shall achieve accessibility of key stations as soon as 
possible, but in no case later than July 26, 1993, except that an entity 
is not required to complete installation of detectable warnings required

[[Page 374]]

by section 10.3.2(2) of appendix A to this part until July 26, 1994.
    (2) The FTA Administrator may grant an extension of this deadline 
for key station accessibility for a period up to July 26, 2010. 
Extensions may be granted as provided in paragraph (e) of this section.
    (d) The commuter authority and responsible person(s) for stations 
involved shall develop a plan for compliance for this section. This plan 
shall be completed and submitted to FTA by July 26, 1992.
    (1) The commuter authority and responsible person(s) shall consult 
with individuals with disabilities affected by the plan. The commuter 
authority and responsible person(s) also shall hold at least one public 
hearing on the plan and solicit comments on it. The plan shall document 
this public participation, including summaries of the consultation with 
individuals with disabilities and the comments received at the hearing 
and during the comment period. The plan also shall summarize the 
responsible person(s) responses to the comments and consultation.
    (2) The plan shall establish milestones for the achievement of 
required accessibility of key stations, consistent with the requirements 
of this section.
    (3) The commuter authority and responsible person(s) of each key 
station identified in the plan shall, by mutual agreement, designate a 
project manager for the purpose of undertaking the work of making the 
key station accessible.
    (e) Any commuter authority and/or responsible person(s) wishing to 
apply for an extension of the July 26, 1993, deadline for key station 
accessibility shall include a request for extension with its plan 
submitted to under paragraph (d) of this section. Extensions may be 
granted only in a case where raising the entire passenger platform is 
the only means available of attaining accessibility or where other 
extraordinarily expensive structural changes (e.g., installations of 
elevators, or alterations of magnitude and cost similar to installing an 
elevator or raising the entire passenger platform) are necessary to 
attain accessibility. Requests for extensions shall provide for 
completion of key station accessibility within the time limits set forth 
in paragraph (c) of this section. The FTA Administrator may approve, 
approve with conditions, modify, or disapprove any request for an 
extension.

[56 FR 45621, Sept. 6, 1991, as amended at 58 FR 63102, Nov. 30, 1993]


Sec. 37.53  Exception for New York and Philadelphia.

    (a) The following agreements entered into in New York, New York, and 
Philadelphia, Pennsylvania, contain lists of key stations for the public 
entities that are a party to those agreements for those service lines 
identified in the agreements. The identification of key stations under 
these agreements is deemed to be in compliance with the requirements of 
this Subpart.
    (1) Settlement Agreement by and among Eastern Paralyzed Veterans 
Association, Inc., James J. Peters, Terrance Moakley, and Denise 
Figueroa, individually and as representatives of the class of all 
persons similarly situated (collectively, ``the EPVA class 
representatives''); and Metropolitan Transportation Authority, New York 
City Transit Authority, and Manhattan and Bronx Surface Transit 
Operating Authority (October 4, 1984).
    (2) Settlement Agreement by and between Eastern Paralyzed Veterans 
Association of Pennsylvania, Inc., and James J. Peters, individually; 
and Dudley R. Sykes, as Commissioner of the Philadelphia Department of 
Public Property, and his successors in office and the City of 
Philadelphia (collectively ``the City'') and Southeastern Pennsylvania 
Transportation Authority (June 28, 1989).
    (b) To comply with Secs. 37.47 (b) and (d) or 37.51 (b) and (d) of 
this part, the entities named in the agreements are required to use 
their public participation and planning processes only to develop and 
submit to the FTA Administrator plans for timely completion of key 
station accessibilty, as provided in this subpart.
    (c) In making accessible the key stations identified under the 
agreements cited in this section, the entities named in the agreements 
are subject to the requirements of Sec. 37.9 of this part.

[[Page 375]]


Sec. 37.55  Intercity rail station accessibility.

    All intercity rail stations shall be made readily accessible to and 
usable by individuals with disabilities, including individuals who use 
wheelchairs, as soon as practicable, but in no event later than July 26, 
2010. This requirement is separate from and in addition to requirements 
set forth in Sec. 37.43 of this part.


Sec. 37.57  Required cooperation.

    An owner or person in control of an intercity or commuter rail 
station shall provide reasonable cooperation to the responsible 
person(s) for that station with respect to the efforts of the 
responsible person to comply with the requirements of this subpart.


Sec. 37.59  Differences in accessibility completion dates.

    Where different completion dates for accessible stations are 
established under this part for a station or portions of a station 
(e.g., extensions of different periods of time for a station which 
serves both rapid and commuter rail systems), accessibility to the 
following elements of the station shall be achieved by the earlier of 
the completion dates involved:
    (a) Common elements of the station;
    (b) Portions of the facility directly serving the rail system with 
the earlier completion date; and
    (c) An accessible path from common elements of the station to 
portions of the facility directly serving the rail system with the 
earlier completion date.


Sec. 37.61  Public transportation programs and activities in existing 
          facilities.

    (a) A public entity shall operate a designated public transportation 
program or activity conducted in an existing facility so that, when 
viewed in its entirety, the program or activity is readily accessible to 
and usable by individuals with disabilities.
    (b) This section does not require a public entity to make structural 
changes to existing facilities in order to make the facilities 
accessible by individuals who use wheelchairs, unless and to the extent 
required by Sec. 37.43 (with respect to alterations) or Secs. 37.47 or 
37.51 of this part (with respect to key stations). Entities shall comply 
with other applicable accessibility requirements for such facilities.
    (c) Public entities, with respect to facilities that, as provided in 
paragraph (b) of this section, are not required to be made accessible to 
individuals who use wheelchairs, are not required to provide to such 
individuals services made available to the general public at such 
facilities when the individuals could not utilize or benefit from the 
services.
Secs. 37.63--37.69  [Reserved]

    Subpart D--Acquisition of Accessible Vehicles By Public Entities


Sec. 37.71  Purchase or lease of new non-rail vehicles by public 
          entities operating fixed route systems.

    (a) Except as provided elsewhere in this section, each public entity 
operating a fixed route system making a solicitation after August 25, 
1990, to purchase or lease a new bus or other new vehicle for use on the 
system, shall ensure that the vehicle is readily accessible to and 
usable by individuals with disabilities, including individuals who use 
wheelchairs.
    (b) A pubilc entity may purchase or lease a new bus that is not 
readily accessible to and usable by individuals with disabilities, 
including individuals who use wheelchairs, if it applies for, and the 
FTA Administrator grants, a waiver as provided for in this section.
    (c) Before submitting a request for such a waiver, the public entity 
shall hold at least one public hearing concerning the proposed request.
    (d) The FTA Administrator may grant a request for such a waiver if 
the public entity demonstrates to the FTA Administrator's satisfaction 
that--
    (1) The initial solicitation for new buses made by the public entity 
specified that all new buses were to be lift-equipped and were to be 
otherwise accessible to and usable by individuals with disabilities;
    (2) Hydraulic, electromechanical, or other lifts for such new buses 
could not be provided by any qualified lift manufacturer to the 
manufacturer of such

[[Page 376]]

new buses in sufficient time to comply with the solicitation; and
    (3) Any further delay in purchasing new buses equipped with such 
necessary lifts would significantly impair transportation services in 
the community served by the public entity.
    (e) The public entity shall include with its waiver request a copy 
of the initial solicitation and written documentation from the bus 
manufacturer of its good faith efforts to obtain lifts in time to comply 
with the solicitation, and a full justification for the assertion that 
the delay in bus procurement needed to obtain a lift-equipped bus would 
significantly impair transportation services in the community. This 
documentation shall include a specific date at which the lifts could be 
supplied, copies of advertisements in trade publications and inquiries 
to trade associations seeking lifts, and documentation of the public 
hearing.
    (f) Any waiver granted by the FTA Administrator under this section 
shall be subject to the following conditions:
    (1) The waiver shall apply only to the particular bus delivery to 
which the waiver request pertains;
    (2) The waiver shall include a termination date, which will be based 
on information concerning when lifts will become available for 
installation on the new buses the public entity is purchasing. Buses 
delivered after this date, even though procured under a solicitation to 
which a waiver applied, shall be equipped with lifts;
    (3) Any bus obtained subject to the waiver shall be capable of 
accepting a lift, and the public entity shall install a lift as soon as 
one becomes available;
    (4) Such other terms and conditions as the FTA Administrator may 
impose.
    (g)(1) When the FTA Administrator grants a waiver under this 
section, he/she shall promptly notify the appropriate committees of 
Congress.
    (2) If the FTA Administrator has reasonable cause to believe that a 
public entity fraudulently applied for a waiver under this section, the 
FTA Administrator shall:
    (i) Cancel the waiver if it is still in effect; and
    (ii) Take other appropriate action.


Sec. 37.73  Purchase or lease of used non-rail vehicles by public 
          entities operating fixed route systems.

    (a) Except as provided elsewhere in this section, each public entity 
operating a fixed route system purchasing or leasing, after August 25, 
1990, a used bus or other used vehicle for use on the system, shall 
ensure that the vehicle is readily accessible to and usable by 
individuals with disabilities, including individuals who use 
wheelchairs.
    (b) A public entity may purchase or lease a used vehicle for use on 
its fixed route system that is not readily accessible to and usable by 
individuals with disabilities if, after making demonstrated good faith 
efforts to obtain an accessible vehicle, it is unable to do so.
    (c) Good faith efforts shall include at least the following steps:
    (1) An initial solicitation for used vehicles specifying that all 
used vehicles are to be lift-equipped and otherwise accessible to and 
usable by individuals with disabilities, or, if an initial solicitation 
is not used, a documented communication so stating;
    (2) A nationwide search for accessible vehicles, involving specific 
inquiries to used vehicle dealers and other transit providers; and
    (3) Advertising in trade publications and contacting trade 
associations.
    (d) Each public entity purchasing or leasing used vehicles that are 
not readily accessible to and usable by individuals with disabilities 
shall retain documentation of the specific good faith efforts it made 
for three years from the date the vehicles were purchased. These records 
shall be made available, on request, to the FTA Administrator and the 
public.


Sec. 37.75  Remanufacture of non-rail vehicles and purchase or lease of 
          remanufactured non-rail vehicles by public entities operating 
          fixed route systems.

    (a) This section applies to any public entity operating a fixed 
route system which takes one of the following actions:
    (1) After August 25, 1990, remanufactures a bus or other vehicle so 
as to extend its useful life for five years or

[[Page 377]]

more or makes a solicitation for such remanufacturing; or
    (2) Purchases or leases a bus or other vehicle which has been 
remanufactured so as to extend its useful life for five years or more, 
where the purchase or lease occurs after August 25, 1990, and during the 
period in which the useful life of the vehicle is extended.
    (b) Vehicles acquired through the actions listed in paragraph (a) of 
this section shall, to the maximum extent feasible, be readily 
accessible to and usable by individuals with disabilities, including 
individuals who use wheelchairs.
    (c) For purposes of this section, it shall be considered feasible to 
remanufacture a bus or other motor vehicle so as to be readily 
accessible to and usable by individuals with disabilities, including 
individuals who use wheelchairs, unless an engineering analysis 
demonstrates that including accessibility features required by this part 
would have a significant adverse effect on the structural integrity of 
the vehicle.
    (d) If a public entity operates a fixed route system, any segment of 
which is included on the National Register of Historic Places, and if 
making a vehicle of historic character used solely on such segment 
readily accessible to and usable by individuals with disabilities would 
significantly alter the historic character of such vehicle, the public 
entity has only to make (or purchase or lease a remanufactured vehicle 
with) those modifications to make the vehicle accessible which do not 
alter the historic character of such vehicle, in consultation with the 
National Register of Historic Places.
    (e) A public entity operating a fixed route system as described in 
paragraph (d) of this section may apply in writing to the FTA 
Administrator for a determination of the historic character of the 
vehicle. The FTA Administrator shall refer such requests to the National 
Register of Historic Places, and shall rely on its advice in making 
determinations of the historic character of the vehicle.


Sec. 37.77  Purchase or lease of new non-rail vehicles by public 
          entities operating a demand responsive system for the general 
          public.

    (a) Except as provided in this section, a public entity operating a 
demand responsive system for the general public making a solicitation 
after August 25, 1990, to purchase or lease a new bus or other new 
vehicle for use on the system, shall ensure that the vehicle is readily 
accessible to and usable by individuals with disabilities, including 
individuals who use wheelchairs.
    (b) If the system, when viewed in its entirety, provides a level of 
service to individuals with disabilities, including individuals who use 
wheelchairs, equivalent to the level of service it provides to 
individuals without disabilities, it may purchase new vehicles that are 
not readily accessible to and usable by individuals with disabilities.
    (c) For purposes of this section, a demand responsive system, when 
viewed in its entirety, shall be deemed to provide equivalent service if 
the service available to individuals with disabilities, including 
individuals who use wheelchairs, is provided in the most integrated 
setting appropriate to the needs of the individual and is equivalent to 
the service provided other individuals with respect to the following 
service characteristics:
    (1) Response time;
    (2) Fares;
    (3) Geographic area of service;
    (4) Hours and days of service;
    (5) Restrictions or priorities based on trip purpose;
    (6) Availability of information and reservations capability; and
    (7) Any constraints on capacity or service availability.
    (d) A public entity receiving FTA funds under section 18 or a public 
entity in a small urbanized area which receives FTA funds under Section 
9 from a state administering agency rather than directly from FTA, which 
determines that its service to individuals with disabilities is 
equivalent to that provided other persons shall, before any procurement 
of an inaccessible vehicle, file with the appropriate state

[[Page 378]]

program office a certificate that it provides equivalent service meeting 
the standards of paragraph (c) of this section. Public entities 
operating demand responsive service receiving funds under any other 
section of the FT Act shall file the certificate with the appropriate 
FTA regional office. A public entity which does not receive FTA funds 
shall make such a certificate and retain it in its files, subject to 
inspection on request of FTA. All certificates under this paragraph may 
be made and filed in connection with a particular procurement or in 
advance of a procurement; however, no certificate shall be valid for 
more than one year. A copy of the required certificate is found in 
appendix C to this part.
    (e) The waiver mechanism set forth in Sec. 37.71(b)-(g) 
(unavailability of lifts) of this subpart shall also be available to 
public entities operating a demand responsive system for the general 
public.


Sec. 37.79  Purchase or lease of new rail vehicles by public entities 
          operating rapid or light rail systems.

    Each public entity operating a rapid or light rail system making a 
solicitation after August 25, 1990, to purchase or lease a new rapid or 
light rail vehicle for use on the system shall ensure that the vehicle 
is readily accessible to and usable by individuals with disabilities, 
including individuals who use wheelchairs.


Sec. 37.81  Purchase or lease of used rail vehicles by public entities 
          operating rapid or light rail systems.

    (a) Except as provided elsewhere in this section, each public entity 
operating a rapid or light rail system which, after August 25, 1990, 
purchases or leases a used rapid or light rail vehicle for use on the 
system shall ensure that the vehicle is readily accessible to and usable 
by individuals with disabilities, including individuals who use 
wheelchairs.
    (b) A public entity may purchase or lease a used rapid or light rail 
vehicle for use on its rapid or light rail system that is not readily 
accessible to and usable by individuals if, after making demonstrated 
good faith efforts to obtain an accessible vehicle, it is unable to do 
so.
    (c) Good faith efforts shall include at least the following steps:
    (1) The initial solicitation for used vehicles made by the public 
entity specifying that all used vehicles were to be accessible to and 
usable by individuals with disabilities, or, if a solicitation is not 
used, a documented communication so stating;
    (2) A nationwide search for accessible vehicles, involving specific 
inquiries to manufacturers and other transit providers; and
    (3) Advertising in trade publications and contacting trade 
associations.
    (d) Each public entity purchasing or leasing used rapid or light 
rail vehicles that are not readily accessible to and usable by 
individuals with disabilities shall retain documentation of the specific 
good faith efforts it made for three years from the date the vehicles 
were purchased. These records shall be made available, on request, to 
the FTA Administrator and the public.


Sec. 37.83  Remanufacture of rail vehicles and purchase or lease of 
          remanufactured rail vehicles by public entities operating 
          rapid or light rail systems.

    (a) This section applies to any public entity operating a rapid or 
light rail system which takes one of the following actions:
    (1) After August 25, 1990, remanufactures a light or rapid rail 
vehicle so as to extend its useful life for five years or more or makes 
a solicitation for such remanufacturing;
    (2) Purchases or leases a light or rapid rail vehicle which has been 
remanufactured so as to extend its useful life for five years or more, 
where the purchase or lease occurs after August 25, 1990, and during the 
period in which the useful life of the vehicle is extended.
    (b) Vehicles acquired through the actions listed in paragraph (a) of 
this section shall, to the maximum extent feasible, be readily 
accessible to and usable by individuals with disabilities, including 
individuals who use wheelchairs.
    (c) For purposes of this section, it shall be considered feasible to 
remanufacture a rapid or light rail vehicle so

[[Page 379]]

as to be readily accessible to and usable by individuals with 
disabilities, including individuals who use wheelchairs, unless an 
engineering analysis demonstrates that doing so would have a significant 
adverse effect on the structural integrity of the vehicle.
    (d) If a public entity operates a rapid or light rail system any 
segment of which is included on the National Register of Historic Places 
and if making a rapid or light rail vehicle of historic character used 
solely on such segment readily accessible to and usable by individuals 
with disabilities would significantly alter the historic character of 
such vehicle, the public entity need only make (or purchase or lease a 
remanufactured vehicle with) those modifications that do not alter the 
historic character of such vehicle.
    (e) A public entity operating a fixed route system as described in 
paragraph (d) of this section may apply in writing to the FTA 
Administrator for a determination of the historic character of the 
vehicle. The FTA Administrator shall refer such requests to the National 
Register of Historic Places and shall rely on its advice in making a 
determination of the historic character of the vehicle.


Sec. 37.85  Purchase or lease of new intercity and commuter rail cars.

    Amtrak or a commuter authority making a solicitation after August 
25, 1990, to purchase or lease a new intercity or commuter rail car for 
use on the system shall ensure that the vehicle is readily accessible to 
and usable by individuals with disabilities, including individuals who 
use wheelchairs.


Sec. 37.87  Purchase or lease of used intercity and commuter rail cars.

    (a) Except as provided elsewhere in this section, Amtrak or a 
commuter authority purchasing or leasing a used intercity or commuter 
rail car after August 25, 1990, shall ensure that the car is readily 
accessible to and usable by individuals with disabilities, including 
individuals who use wheelchairs.
    (b) Amtrak or a commuter authority may purchase or lease a used 
intercity or commuter rail car that is not readily accessible to and 
usable by individuals if, after making demonstrated good faith efforts 
to obtain an accessible vehicle, it is unable to do so.
    (c) Good faith efforts shall include at least the following steps:
    (1) An initial solicitation for used vehicles specifying that all 
used vehicles accessible to and usable by individuals with disabilities;
    (2) A nationwide search for accessible vehicles, involving specific 
inquiries to used vehicle dealers and other transit providers; and
    (3) Advertising in trade publications and contacting trade 
associations.
    (d) When Amtrak or a commuter authority leases a used intercity or 
commuter rail car for a period of seven days or less, Amtrak or the 
commuter authority may make and document good faith efforts as provided 
in this paragraph instead of in the ways provided in paragraph (c) of 
this section:
    (1) By having and implementing, in its agreement with any intercity 
railroad or commuter authority that serves as a source of used intercity 
or commuter rail cars for a lease of seven days or less, a provision 
requiring that the lessor provide all available accessible rail cars 
before providing any inaccessible rail cars.
    (2) By documenting that, when there is more than one source of 
intercity or commuter rail cars for a lease of seven days or less, the 
lessee has obtained all available accessible intercity or commuter rail 
cars from all sources before obtaining inaccessible intercity or 
commuter rail cars from any source.
    (e) Amtrak and commuter authorities purchasing or leasing used 
intercity or commuter rail cars that are not readily accessible to and 
usable by individuals with disabilities shall retain documentation of 
the specific good faith efforts that were made for three years from the 
date the cars were purchased. These records shall be made available, on 
request, to the Federal Railroad Administration or FTA Administrator, as 
applicable. These records shall be made available to the public, on 
request.

[56 FR 45621, Sept. 6, 1991, as amended at 58 FR 63102, Nov. 30, 1993]

[[Page 380]]


Sec. 37.89  Remanufacture of intercity and commuter rail cars and 
          purchase or lease of remanufactured intercity and commuter 
          rail cars.

    (a) This section applies to Amtrak or a commuter authority which 
takes one of the following actions:
    (1) Remanufactures an intercity or commuter rail car so as to extend 
its useful life for ten years or more;
    (2) Purchases or leases an intercity or commuter rail car which has 
been remanufactured so as to extend its useful life for ten years or 
more.
    (b) Intercity and commuter rail cars listed in paragraph (a) of this 
section shall, to the maximum extent feasible, be readily accessible to 
and usable by individuals with disabilities, including individuals who 
use wheelchairs.
    (c) For purposes of this section, it shall be considered feasible to 
remanufacture an intercity or commuter rail car so as to be readily 
accessible to and usable by individuals with disabilities, including 
individuals who use wheelchairs, unless an engineering analysis 
demonstrates that remanufacturing the car to be accessible would have a 
significant adverse effect on the structural integrity of the car.


Sec. 37.91  Wheelchair locations and food service on intercity rail 
          trains.

    (a) As soon as practicable, but in no event later than July 26, 
1995, each person providing intercity rail service shall provide on each 
train a number of spaces--
    (1) To park wheelchairs (to accommodate individuals who wish to 
remain in their wheelchairs) equal to not less than one half of the 
number of single level rail passenger coaches in the train; and
    (2) To fold and store wheelchairs (to accommodate individuals who 
wish to transfer to coach seats) equal to not less than one half the 
number of single level rail passenger coaches in the train.
    (b) As soon as practicable, but in no event later than July 26, 
2000, each person providing intercity rail service shall provide on each 
train a number of spaces--
    (1) To park wheelchairs (to accommodate individuals who wish to 
remain in their wheelchairs) equal to not less than the total number of 
single level rail passenger coaches in the train; and
    (2) To fold and store wheelchairs (to accommodate individuals who 
wish to transfer to coach seats) equal to not less than the total number 
of single level rail passenger coaches in the train.
    (c) In complying with paragraphs (a) and (b) of this section, a 
person providing intercity rail service may not provide more than two 
spaces to park wheelchairs nor more than two spaces to fold and store 
wheelchairs in any one coach or food service car.
    (d) Unless not practicable, a person providing intercity rail 
transportation shall place an accessible car adjacent to the end of a 
single level dining car through which an individual who uses a 
wheelchair may enter.
    (e) On any train in which either a single level or bi-level dining 
car is used to provide food service, a person providing intercity rail 
service shall provide appropriate aids and services to ensure that 
equivalent food service is available to individuals with disabilities, 
including individuals who use wheelchairs, and to passengers traveling 
with such individuals. Appropriate auxiliary aids and services include 
providing a hard surface on which to eat.
    (f) This section does not require the provision of securement 
devices on intercity rail cars.


Sec. 37.93  One car per train rule.

    (a) The definition of accessible for purposes of meeting the one car 
per train rule is spelled out in the applicable subpart for each 
transportation system type in part 38 of this title.
    (b) Each person providing intercity rail service and each commuter 
rail authority shall ensure that, as soon as practicable, but in no 
event later than July 26, 1995, that each train has one car that is 
readily accessible to and usable by individuals with disabilities, 
including individuals who use wheelchairs.
    (c) Each public entity providing light or rapid rail service shall 
ensure that each train, consisting of two or more vehicles, includes at 
least one car that is readily accessible to and usable by individuals 
with disabilities, including individuals who use wheelchairs, as

[[Page 381]]

soon as practicable but in no case later than July 25, 1995.
Sec. 37.95  Ferries and other passenger vessels operated by public 
entities. [Reserved]
Secs. 37.97--37.99  [Reserved]

    Subpart E--Acquisition of Accessible Vehicles By Private Entities


Sec. 37.101  Purchase or lease of vehicles by private entities not 
          primarily engaged in the business of transporting people.

    (a) Application. This section applies to all purchases or leases of 
vehicles by private entities which are not primarily engaged in the 
business of transporting people, in which a solicitation for the vehicle 
is made after August 25, 1990.
    (b) Fixed Route System. Vehicle Capacity Over 16. If the entity 
operates a fixed route system and purchases or leases a vehicle with a 
seating capacity of over 16 passengers (including the driver) for use on 
the system, it shall ensure that the vehicle is readily accessible to 
and usable by individuals with disabilities, including individuals who 
use wheelchairs.
    (c) Fixed Route System. Vehicle Capacity of 16 or Fewer. If the 
entity operates a fixed route system and purchases or leases a vehicle 
with a seating capacity of 16 or fewer passengers (including the driver) 
for use on the system, it shall ensure that the vehicle is readily 
accessible to and usable by individuals with disabilities, including 
individuals who use wheelchairs, unless the system, when viewed in its 
entirety, meets the standard for equivalent service of Sec. 37.105 of 
this part.
    (d) Demand Responsive System, Vehicle Capacity Over 16. If the 
entity operates a demand responsive system, and purchases or leases a 
vehicle with a seating capacity of over 16 passengers (including the 
driver) for use on the system, it shall ensure that the vehicle is 
readily accessible to and usable by individuals with disabilities, 
including individuals who use wheelchairs, unless the system, when 
viewed in its entirety, meets the standard for equivalent service of 
Sec. 37.105 of this part.
    (e) Demand Responsive System, Vehicle Capacity of 16 or Fewer. 
Entities providing demand responsive transportation covered under this 
section are not specifically required to ensure that new vehicles with 
seating capacity of 16 or fewer are accessible to individuals with 
wheelchairs. These entities are required to ensure that their systems, 
when viewed in their entirety, meet the equivalent service requirements 
of Secs. 37.171 and 37.105, regardless of whether or not the entities 
purchase a new vehicle.

[56 FR 45621, Sept. 6, 1991, as amended at 61 FR 25416, May 21, 1996]


Sec. 37.103  Purchase or lease of new non-rail vehicles by private 
          entities primarily engaged in the business of transporting 
          people.

    (a) Application. This section applies to all acquisitions of new 
vehicles by private entities which are primarily engaged in the business 
of transporting people and whose operations affect commerce, in which a 
solicitation for the vehicle is made (except as provided in paragraph 
(d) of this section) after August 25, 1990.
    (b) Fixed route systems. If the entity operates a fixed route 
system, and purchases or leases a new vehicle other than an automobile, 
a van with a seating capacity of less than eight persons (including the 
driver), or an over-the-road bus, it shall ensure that the vehicle is 
readily accessible to and usable by individuals with disabilities, 
including individuals who use wheelchairs.
    (c) Demand responsive systems. If the entity operates a demand 
responsive system, and purchases or leases a new vehicle other than an 
automobile, a van with a seating capacity of less than eight persons 
(including the driver), or an over-the-road bus, it shall ensure that 
the vehicle is readily accessible to and usable by individuals with 
disabilities, including individuals who use wheelchairs, unless the 
system, when viewed in its entirety, meets the standard for equivalent 
service of Sec. 37.105 of this part.
    (d) Vans with a capacity of fewer than 8 persons. If the entity 
operates either

[[Page 382]]

a fixed route or demand responsive system, and purchases or leases a new 
van with a seating capacity of fewer than eight persons including the 
driver (the solicitation for the vehicle being made after February 25, 
1992), the entity shall ensure that the vehicle is readily accessible to 
and usable by individuals with disabilities, including individuals who 
use wheelchairs, unless the system, when viewed in its entirety, meets 
the standard for equivalent service of Sec. 37.105 of this part.


Sec. 37.105  Equivalent service standard.

    For purposes of Secs. 37.101 and 37.103 of this part, a fixed route 
system or demand responsive system, when viewed in its entirety, shall 
be deemed to provide equivalent service if the service available to 
individuals with disabilities, including individuals who use 
wheelchairs, is provided in the most integrated setting appropriate to 
the needs of the individual and is equivalent to the service provided 
other individuals with respect to the following service characteristics:
    (a) (1) Schedules/headways (if the system is fixed route);
    (2) Response time (if the system is demand responsive);
    (b) Fares;
    (c) Geographic area of service;
    (d) Hours and days of service;
    (e) Availability of information;
    (f) Reservations capability (if the system is demand responsive);
    (g) Any constraints on capacity or service availability;
    (h) Restrictions priorities based on trip purpose (if the system is 
demand responsive).


Sec. 37.107  Acquisition of passenger rail cars by private entities 
          primarily engaged in the business of transporting people.

    (a) A private entity which is primarily engaged in the business of 
transporting people and whose operations affect commerce, which makes a 
solicitation after February 25, 1992, to purchase or lease a new rail 
passenger car to be used in providing specified public transportation, 
shall ensure that the car is readily accessible to, and usable by, 
individuals with disabilities, including individuals who use 
wheelchairs. The accessibility standards in part 38 of this title which 
apply depend upon the type of service in which the car will be used.
    (b) Except as provided in paragraph (c) of this section, a private 
entity which is primarily engaged in transporting people and whose 
operations affect commerce, which remanufactures a rail passenger car to 
be used in providing specified public transportation to extend its 
useful life for ten years or more, or purchases or leases such a 
remanufactured rail car, shall ensure that the rail car, to the maximum 
extent feasible, is made readily accessible to and usable by individuals 
with disabilities, including individuals who use wheelchairs. For 
purposes of this paragraph, it shall be considered feasible to 
remanufacture a rail passenger car to be readily accessible to and 
usable by individuals with disabilities, including individuals who use 
wheelchairs, unless an engineering analysis demonstrates that doing so 
would have a significant adverse effect on the structural integrity of 
the car.
    (c) Compliance with paragraph (b) of this section is not required to 
the extent that it would significantly alter the historic or antiquated 
character of a historic or antiquated rail passenger car, or a rail 
station served exclusively by such cars, or would result in the 
violation of any rule, regulation, standard or order issued by the 
Secretary under the Federal Railroad Safety Act of 1970. For purposes of 
this section, a historic or antiquated rail passenger car means a rail 
passenger car--
    (1) Which is not less than 30 years old at the time of its use for 
transporting individuals;
    (2) The manufacturer of which is no longer in the business of 
manufacturing rail passenger cars; and
    (3) Which--
    (i) Has a consequential association with events or persons 
significant to the past; or
    (ii) Embodies, or is being restored to embody, the distinctive 
characteristics of a type of rail passenger car used in the past, or to 
represent a time period which has passed.

[[Page 383]]


Sec. 37.109  Ferries and other passenger vessels operated by private 
entities. [Reserved]
Secs. 37.111--37.119  [Reserved]

      Subpart F--Paratransit as a Complement to Fixed Route Service


Sec. 37.121  Requirement for comparable complementary paratransit 
          service.

    (a) Except as provided in paragraph (c) of this section, each public 
entity operating a fixed route system shall provide paratransit or other 
special service to individuals with disabilities that is comparable to 
the level of service provided to individuals without disabilities who 
use the fixed route system.
    (b) To be deemed comparable to fixed route service, a complementary 
paratransit system shall meet the requirements of Secs. 37.123-37.133 of 
this subpart. The requirement to comply with Sec. 37.131 may be modified 
in accordance with the provisions of this subpart relating to undue 
financial burden.
    (c) Requirements for complementary paratransit do not apply to 
commuter bus, commuter rail, or intercity rail systems.


Sec. 37.123  ADA paratransit eligibility: Standards.

    (a) Public entities required by Sec. 37.121 of this subpart to 
provide complementary paratransit service shall provide the service to 
the ADA paratransit eligible individuals described in paragraph (e) of 
this section.
    (b) If an individual meets the eligibility criteria of this section 
with respect to some trips but not others, the individual shall be ADA 
paratransit eligible only for those trips for which he or she meets the 
criteria.
    (c) Individuals may be ADA paratransit eligible on the basis of a 
permanent or temporary disability.
    (d) Public entities may provide complementary paratransit service to 
persons other than ADA paratransit eligible individuals. However, only 
the cost of service to ADA paratransit eligible individuals may be 
considered in a public entity's request for an undue financial burden 
waiver under Secs. 37.151-37.155 of this part.
    (e) The following individuals are ADA paratransit eligible:
    (1) Any individual with a disability who is unable, as the result of 
a physical or mental impairment (including a vision impairment), and 
without the assistance of another individual (except the operator of a 
wheelchair lift or other boarding assistance device), to board, ride, or 
disembark from any vehicle on the system which is readily accessible to 
and usable individuals with disabilities.
    (2) Any individual with a disability who needs the assistance of a 
wheelchair lift or other boarding assistance device and is able, with 
such assistance, to board, ride and disembark from any vehicle which is 
readily accessible to and usable by individuals with disabilities if the 
individual wants to travel on a route on the system during the hours of 
operation of the system at a time, or within a reasonable period of such 
time, when such a vehicle is not being used to provide designated public 
transportation on the route.
    (i) An individual is eligible under this paragraph with respect to 
travel on an otherwise accessible route on which the boarding or 
disembarking location which the individual would use is one at which 
boarding or disembarking from the vehicle is precluded as provided in 
Sec. 37.167(g) of this part.
    (ii) An individual using a common wheelchair is eligible under this 
paragraph if the individual's wheelchair cannot be accommodated on an 
existing vehicle (e.g., because the vehicle's lift does not meet the 
standards of part 38 of this title), even if that vehicle is accessible 
to other individuals with disabilities and their mobility wheelchairs.
    (iii) With respect to rail systems, an individual is eligible under 
this paragraph if the individual could use an accessible rail system, 
but--
    (A) there is not yet one accessible car per train on the system; or
    (B) key stations have not yet been made accessible.
    (3) Any individual with a disability who has a specific impairment-
related

[[Page 384]]

condition which prevents such individual from traveling to a boarding 
location or from a disembarking location on such system.
    (i) Only a specific impairment-related condition which prevents the 
individual from traveling to a boarding location or from a disembarking 
location is a basis for eligibility under this paragraph. A condition 
which makes traveling to boarding location or from a disembarking 
location more difficult for a person with a specific impairment-related 
condition than for an individual who does not have the condition, but 
does not prevent the travel, is not a basis for eligibility under this 
paragraph.
    (ii) Architectural barriers not under the control of the public 
entity providing fixed route service and environmental barriers (e.g., 
distance, terrain, weather) do not, standing alone, form a basis for 
eligibility under this paragraph. The interaction of such barriers with 
an individual's specific impairment-related condition may form a basis 
for eligibility under this paragraph, if the effect is to prevent the 
individual from traveling to a boarding location or from a disembarking 
location.
    (f) Individuals accompanying an ADA paratransit eligible individual 
shall be provided service as follows:
    (1) One other individual accompanying the ADA paratransit eligible 
individual shall be provided service--
    (i) If the ADA paratransit eligible individual is traveling with a 
personal care attendant, the entity shall provide service to one other 
individual in addition to the attendant who is accompanying the eligible 
individual;
    (ii) A family member or friend is regarded as a person accompanying 
the eligible individual, and not as a personal care attendant, unless 
the family member or friend registered is acting in the capacity of a 
personal care attendant;
    (2) Additional individuals accompanying the ADA paratransit eligible 
individual shall be provided service, provided that space is available 
for them on the paratransit vehicle carrying the ADA paratransit 
eligible individual and that transportation of the additional 
individuals will not result in a denial of service to ADA paratransit 
eligible individuals;
    (3) In order to be considered as ``accompanying'' the eligible 
individual for purposes of this paragraph (f), the other individual(s) 
shall have the same origin and destination as the eligible individual.


Sec. 37.125  ADA paratransit eligibility: Process.

    Each public entity required to provide complementary paratransit 
service by Sec. 37.121 of this part shall establish a process for 
determining ADA paratransit eligibility.
    (a) The process shall strictly limit ADA paratransit eligibility to 
individuals specified in Sec. 37.123 of this part.
    (b) All information about the process, materials necessary to apply 
for eligibility, and notices and determinations concerning eligibility 
shall be made available in accessible formats, upon request.
    (c) If, by a date 21 days following the submission of a complete 
application, the entity has not made a determination of eligibility, the 
applicant shall be treated as eligible and provided service until and 
unless the entity denies the application.
    (d) The entity's determination concerning eligibility shall be in 
writing. If the determination is that the individual is ineligible, the 
determination shall state the reasons for the finding.
    (e) The public entity shall provide documentation to each eligible 
individual stating that he or she is ``ADA Paratransit Eligible.'' The 
documentation shall include the name of the eligible individual, the 
name of the transit provider, the telephone number of the entity's 
paratransit coordinator, an expiration date for eligibility, and any 
conditions or limitations on the individual's eligibility including the 
use of a personal care attendant.
    (f) The entity may require recertification of the eligibility of ADA 
paratransit eligible individuals at reasonable intervals.
    (g) The entity shall establish an administrative appeal process 
through which individuals who are denied eligibility can obtain review 
of the denial.

[[Page 385]]

    (1) The entity may require that an appeal be filed within 60 days of 
the denial of an individual's application.
    (2) The process shall include an opportunity to be heard and to 
present information and arguments, separation of functions (i.e., a 
decision by a person not involved with the initial decision to deny 
eligibility), and written notification of the decision, and the reasons 
for it.
    (3) The entity is not required to provide paratransit service to the 
individual pending the determination on appeal. However, if the entity 
has not made a decision within 30 days of the completion of the appeal 
process, the entity shall provide paratransit service from that time 
until and unless a decision to deny the appeal is issued.
    (h) The entity may establish an administrative process to suspend, 
for a reasonable period of time, the provision of complementary 
paratransit service to ADA eligible individuals who establish a pattern 
or practice of missing scheduled trips.
    (1) Trips missed by the individual for reasons beyond his or her 
control (including, but not limited to, trips which are missed due to 
operator error) shall not be a basis for determining that such a pattern 
or practice exists.
    (2) Before suspending service, the entity shall take the following 
steps:
    (i) Notify the individual in writing that the entity proposes to 
suspend service, citing with specificity the basis of the proposed 
suspension and setting forth the proposed sanction.
    (ii) Provide the individual an opportunity to be heard and to 
present information and arguments;
    (iii) Provide the individual with written notification of the 
decision and the reasons for it.
    (3) The appeals process of paragraph (g) of this section is 
available to an individual on whom sanctions have been imposed under 
this paragraph. The sanction is stayed pending the outcome of the 
appeal.
    (i) In applications for ADA paratransit eligibility, the entity may 
require the applicant to indicate whether or not he or she travels with 
a personal care attendant.


Sec. 37.127  Complementary paratransit service for visitors.

    (a) Each public entity required to provide complementary paratransit 
service under Sec. 37.121 of this part shall make the service available 
to visitors as provided in this section.
    (b) For purposes of this section, a visitor is an individual with 
disabilities who does not reside in the jurisdiction(s) served by the 
public entity or other entities with which the public entity provides 
coordinated complementary paratransit service within a region.
    (c) Each public entity shall treat as eligible for its complementary 
paratransit service all visitors who present documentation that they are 
ADA paratransit eligible, under the criteria of Sec. 37.125 of this 
part, in the jurisdiction in which they reside.
    (d) With respect to visitors with disabilities who do not present 
such documentation, the public entity may require the documentation of 
the individual's place of residence and, if the individual's disability 
is not apparent, of his or her disability. The entity shall provide 
paratransit service to individuals with disabilities who qualify as 
visitors under paragraph (b) of this section. The entity shall accept a 
certification by such individuals that they are unable to use fixed 
route transit.
    (e) A public entity shall make the service to a visitor required by 
this section available for any combination of 21 days during any 365-day 
period beginning with the visitor's first use of the service during such 
365-day period. In no case shall the public entity require a visitor to 
apply for or receive eligibility certification from the public entity 
before receiving the service required by this section.

[56 FR 45621, Sept. 6, 1991, as amended at 61 FR 25416, May 21, 1996]


Sec. 37.129  Types of service.

    (a) Except as provided in this section, complementary paratransit 
service for ADA paratransit eligible persons shall be origin-to-
destination service.
    (b) Complementary paratransit service for ADA paratransit eligible 
persons described in Sec. 37.123(e)(2) of this part may also be provided 
by on-call

[[Page 386]]

bus service or paratransit feeder service to an accessible fixed route, 
where such service enables the individual to use the fixed route bus 
system for his or her trip.
    (c) Complementary paratransit service for ADA eligible persons 
described in Sec. 37.123(e)(3) of this part also may be provided by 
paratransit feeder service to and/or from an accessible fixed route.


Sec. 37.131  Service criteria for complementary paratransit.

    The following service criteria apply to complementary paratransit 
required by Sec. 37.121 of this part.
    (a) Service Area--(1) Bus. (i) The entity shall provide 
complementary paratransit service to origins and destinations within 
corridors with a width of three-fourths of a mile on each side of each 
fixed route. The corridor shall include an area with a three-fourths of 
a mile radius at the ends of each fixed route.
    (ii) Within the core service area, the entity also shall provide 
service to small areas not inside any of the corridors but which are 
surrounded by corridors.
    (iii) Outside the core service area, the entity may designate 
corridors with widths from three-fourths of a mile up to one and one 
half miles on each side of a fixed route, based on local circumstances.
    (iv) For purposes of this paragraph, the core service area is that 
area in which corridors with a width of three-fourths of a mile on each 
side of each fixed route merge together such that, with few and small 
exceptions, all origins and destinations within the area would be 
served.
    (2) Rail. (i) For rail systems, the service area shall consist of a 
circle with a radius of \3/4\ of a mile around each station.
    (ii) At end stations and other stations in outlying areas, the 
entity may designate circles with radii of up to 1\1/2\ miles as part of 
its service area, based on local circumstances.
    (3) Jurisdictional boundaries. Notwithstanding any other provision 
of this paragraph, an entity is not required to provide paratransit 
service in an area outside the boundaries of the jurisdiction(s) in 
which it operates, if the entity does not have legal authority to 
operate in that area. The entity shall take all practicable steps to 
provide paratransit service to any part of its service area.
    (b) Response time. The entity shall schedule and provide paratransit 
service to any ADA paratransit eligible person at any requested time on 
a particular day in response to a request for service made the previous 
day. Reservations may be taken by reservation agents or by mechanical 
means.
    (1) The entity shall make reservation service available during at 
least all normal business hours of the entity's administrative offices, 
as well as during times, comparable to normal business hours, on a day 
when the entity's offices are not open before a service day.
    (2) The entity may negotiate pickup times with the individual, but 
the entity shall not require an ADA paratransit eligible individual to 
schedule a trip to begin more than one hour before or after the 
individual's desired departure time.
    (3) The entity may use real-time scheduling in providing 
complementary paratransit service.
    (4) The entity may permit advance reservations to be made up to 14 
days in advance of an ADA paratransit eligible individual's desired 
trips. When an entity proposes to change its reservations system, it 
shall comply with the public participation requirements equivalent to 
those of Sec. 37.131(b) and (c).
    (c) Fares. The fare for a trip charged to an ADA paratransit 
eligible user of the complementary paratransit service shall not exceed 
twice the fare that would be charged to an individual paying full fare 
(i.e., without regard to discounts) for a trip of similar length, at a 
similar time of day, on the entity's fixed route system.
    (1) In calculating the full fare that would be paid by an individual 
using the fixed route system, the entity may include transfer and 
premium charges applicable to a trip of similar length, at a similar 
time of day, on the fixed route system.
    (2) The fares for individuals accompanying ADA paratransit eligible 
individuals, who are provided service under

[[Page 387]]

Sec. 37.123 (f) of this part, shall be the same as for the ADA 
paratransit eligible individuals they are accompanying.
    (3) A personal care attendant shall not be charged for complementary 
paratransit service.
    (4) The entity may charge a fare higher than otherwise permitted by 
this paragraph to a social service agency or other organization for 
agency trips (i.e., trips guaranteed to the organization).
    (d) Trip purpose restrictions. The entity shall not impose 
restrictions or priorities based on trip purpose.
    (e) Hours and days of service. The complementary paratransit service 
shall be available throughout the same hours and days as the entity's 
fixed route service.
    (f) Capacity constraints. The entity shall not limit the 
availability of complementary paratransit service to ADA paratransit 
eligible individuals by any of the following:
    (1) Restrictions on the number of trips an individual will be 
provided;
    (2) Waiting lists for access to the service; or
    (3) Any operational pattern or practice that significantly limits 
the availability of service to ADA paratransit eligible persons.
    (i) Such patterns or practices include, but are not limited to, the 
following:
    (A) Substantial numbers of significantly untimely pickups for 
initial or return trips;
    (B) Substantial numbers of trip denials or missed trips;
    (C) Substantial numbers of trips with excessive trip lengths.
    (ii) Operational problems attributable to causes beyond the control 
of the entity (including, but not limited to, weather or traffic 
conditions affecting all vehicular traffic that were not anticipated at 
the time a trip was scheduled) shall not be a basis for determining that 
such a pattern or practice exists.
    (g) Additional service. Public entities may provide complementary 
paratransit service to ADA paratransit eligible individuals exceeding 
that provided for in this section. However, only the cost of service 
provided for in this section may be considered in a public entity's 
request for an undue financial burden waiver under Secs. 37.151-37.155 
of this part.

[56 FR 45621, Sept. 6, 1991, as amended at 61 FR 25416, May 21, 1996]


Sec. 37.133  Subscription service.

    (a) This part does not prohibit the use of subscription service by 
public entities as part of a complementary paratransit system, subject 
to the limitations in this section.
    (b) Subscription service may not absorb more than fifty percent of 
the number of trips available at a given time of day, unless there is 
non-subscription capacity.
    (c) Notwithstanding any other provision of this part, the entity may 
establish waiting lists or other capacity constraints and trip purpose 
restrictions or priorities for participation in the subscription service 
only.


Sec. 37.135  Submission of paratransit plan.

    (a) General. Each public entity operating fixed route transportation 
service, which is required by Sec. 37.121 to provide complementary 
paratransit service, shall develop a paratransit plan.
    (b) Initial submission. Except as provided in Sec. 37.141 of this 
part, each entity shall submit its initial plan for compliance with the 
complementary paratransit service provision by January 26, 1992, to the 
appropriate location identified in paragraph (f) of this section.
    (c) Annual Updates. Except as provided in this paragraph, each 
entity shall submit an annual update to its plan on January 26 of each 
succeeding year.
    (1) If an entity has met and is continuing to meet all requirements 
for complementary paratransit in Secs. 37.121-37.133 of this part, the 
entity may submit to FTA an annual certification of continued compliance 
in lieu of a plan update. Entities that have submitted a joint plan 
under Sec. 37.141 may submit a joint certification under this paragraph. 
The requirements of Secs. 37.137 (a) and (b), 37.138 and 37.139 do not 
apply when a certification is submitted under this paragraph.
    (2) In the event of any change in circumstances that results in an 
entity which has submitted a certification of

[[Page 388]]

continued compliance falling short of compliance with Secs. 37.121-
37.133, the entity shall immediately notify FTA in writing of the 
problem. In this case, the entity shall also file a plan update meeting 
the requirements of Secs. 37.137-37.139 of this part on the next 
following January 26 and in each succeeding year until the entity 
returns to full compliance.
    (3) An entity that has demonstrated undue financial burden to the 
FTA shall file a plan update meeting the requirements of Secs. 37.137-
37.139 of this part on each January 26 until full compliance with 
Secs. 37.121-37.133 is attained.
    (4) If FTA reasonably believes that an entity may not be fully 
complying with all service criteria, FTA may require the entity to 
provide an annual update to its plan.
    (d) Phase-in of implementation. Each plan shall provide full 
compliance by no later than January 26, 1997, unless the entity has 
received a waiver based on undue financial burden. If the date for full 
compliance specified in the plan is after January 26, 1993, the plan 
shall include milestones, providing for measured, proportional progress 
toward full compliance.
    (e) Plan implementation. Each entity shall begin implementation of 
its plan on January 26, 1992.
    (f) Submission locations. An entity shall submit its plan to one of 
the following offices, as appropriate:
    (1) The individual state administering agency, if it is--
    (i) A section 18 recipient;
    (ii) A small urbanized area recipient of section 9 funds 
administered by the State;
    (iii) A participant in a coordinated plan, in which all of the 
participating entities are eligible to submit their plans to the State; 
or
    (2) The FTA Regional Office (as listed in appendix B to this part) 
for all other entities required to submit a paratransit plan. This 
includes an FTA recipient under section 9 of the FT Act; entities 
submitting a joint plan (unless they meet the requirements of paragraph 
(f)(1)(iii) of this section), and a public entity not an FT Act 
recipient.

[56 FR 45621, Sept. 6, 1991, as amended at 61 FR 25416, May 21, 1996; 61 
FR 26468, May 28, 1996]


Sec. 37.137  Paratransit plan development.

    (a) Survey of existing services. Each submitting entity shall survey 
the area to be covered by the plan to identify any person or entity 
(public or private) which provides a paratransit or other special 
transportation service for ADA paratransit eligible individuals in the 
service area to which the plan applies.
    (b) Public participation. Each submitting entity shall ensure public 
participation in the development of its paratransit plan, including at 
least the following:
    (1) Outreach. Each submitting entity shall solicit participation in 
the development of its plan by the widest range of persons anticipated 
to use its paratransit service. Each entity shall develop contacts, 
mailing lists and other appropriate means for notification of 
opportunities to participate in the development of the paratransit plan;
    (2) Consultation with individuals with disabilities. Each entity 
shall contact individuals with disabilities and groups representing them 
in the community. Consultation shall beg